COVID-19 Helpful Information

Resources for Travel During Coronavirus Outbreak*
 
Coronavirus disease (COVID-19) resources:
The World Health Organization (WHO) and the Centers for Disease Control and Prevention (CDC) are monitoring the situation in real-time. Both organizations have issued guidance for preventing exposure to respiratory illnesses. The CDC also has a page on travel as well as a page outlining what you need to know and how to protect yourself.
 
Travel warnings and advisories:
The U.S. State Department issues up-to-date travel advisories and warnings including travel restrictions during this time.
 
Many countries have begun implementing strict screening procedures in order to prevent the spread of the COVID-19. See a list of embassy websites for country-specific COVID-19 information. Foreign governments and tourism bureaus also maintain information about the spread of coronavirus in their countries.

Practical advice when traveling:
Check with your airline and tour company for new personal requirements and be prepared to follow the CDC recommendations for health screenings and quarantines.  While traveling, practice distancing from others and use a disinfecting wipe to clean hard surfaces while traveling, wear a mask.  All requirements are fluid and can change hour by hour. Please double check personal requirements with The State Department, Homeland Security,  your Airline, Cruise-line, before your departure and your return.

Insurance:
We firmly recommend the purchase travel insurance for your protection. Only specific “Cancel for ANY Reason” policies will allow you to cancel your trip for the specified refund.  Other policies do not refund at all if you cancel for an "Act of God" (weather related, earthquake, etc.), Terrorism or Pandemics or non covered personal emergencies. Be sure to purchase a TRUE "Cancel for ANY Reason" Policy. We also encourage the purchase of International Health Insurance.  

*THESE ARE A FEW  TRAVEL TIPS 
THIS IS NOT A COMPREHENSIVE LIST OF DO OR DO NOT DO TRAVEL INSTRUCTIONS​

Rebooking can be the best idea.
Many Tour Companies, (not all) are offering incentives to re-book.  Before you cancel, check out  what extra benefits you might be missing.

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Refunds on Cancelled Bookings

All Tour and Cruise Companies have different cancellation polices. With today's COVID-19 climate, Airlines, Tour and Cruise Companies' refund time frames have gone from a period of three to six weeks  to a new period of twelve to twenty weeks and sometimes longer for all refunds, credit cards, cash and check payments alike. They have been hit with an unprecedented number of refunds that takes a while to process each individual one.  Please rest assured that we are consistently checking on your refund and will contact you when we receive new information. We will sit hours on the phone just to speak to someone about your refund so you do not have to.
We appreciate your patience as we are working diligently to secure every refund in the timeliest manner possible.
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