COVID-19 Information

Resources for Travel During Coronavirus Outbreak
 
Coronavirus disease (COVID-19) resources:
The World Health Organization (WHO) and the Centers for Disease Control and Prevention (CDC) are monitoring the situation in real-time. Both organizations have issued guidance for preventing exposure to respiratory illnesses. The CDC also has a page on travel as well as a page outlining what you need to know and how to protect yourself.
 
Travel warnings and advisories:
The U.S. State Department issues up-to-date travel advisories and warnings.
 
Please note, the U.S. Department of State has officially urged all Americans to reconsider travel with a Global Level 3 Health Advisory – Reconsider Travel. In addition, many countries have begun implementing strict screening procedures in order to prevent the spread of the COVID-19. See a list of embassy websites for country-specific COVID-19 information. Foreign governments and tourism bureaus also maintain information about the spread of coronavirus in their countries.
 
Arrival restrictions:
The Department of Homeland Security (DHS) issued a Notice of Arrival Restrictions outlining the process for American citizens, legal permanent residents, and their immediate families who are returning home after recently visiting certain European countries, China, and Iran.  It also has a very useful graphic about returning to the U.S.
 
Other travel news:  
Members of the Cruise Lines International Association (CLIA), the world's largest cruise industry trade association, have voluntarily and temporarily suspended cruise ship operations from U.S. ports of call until April 14. In addition, most major theme parks have announced closings through the end of March.  
Practical advice when traveling:
If you do travel in and around impacted countries, be prepared to follow the CDC recommendations for health screenings and quarantines. Practice good hygiene, good hand hygiene, cover your cough, avoid contact with symptomatic people, stay home if you are ill, and use a disinfecting wipe to clean hard surfaces while traveling.
 
Whether traveling domestically or internationally, we recommend you purchase travel insurance for an additional layer of protection. Only certain “cancel for any reason” policies will allow you to cancel your trip without a specific incident.
 
When traveling internationally, we encourage you to enroll in the STEP program. The Smart Traveler Enrollment Program (STEP) is a free service that allow U.S. citizens and nationals traveling and living abroad to enroll their trip with the nearest U.S. Embassy or Consulate. As an enrolled traveler, you can receive important information from the Embassy about safety conditions in a destination country, help the U.S. Embassy contact you in an emergency, and help family and friends get in touch with you in an emergency.
 
What if I have to change my immediate plans?
Many travel providers have introduced flexible policies in the event your plans change or you want to make future plans. Please contact us to assist you. Also, if you’ve purchased travel insurance, check with your insurance provider about your plan’s coverage. No matter when or where you are traveling, having a trusted travel advisor can give you peace of mind. 
 

Rebooking can be the best idea.
Many Tour Companies, (not all) are offering incentives to re-book.  Before you cancel, check out  what extra benefits you might be missing.

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Refunds on Cancelled Bookings

All Tour and Cruise Companies have different cancellation polices. With today's COVID-19 climate, Tour and Cruise Companies refund time frames have gone from a period of three to six weeks  to a new period of twelve to twenty weeks and sometimes longer for all refunds, credit cards, cash and check payments alike.
We appreciate your patience as we are working diligently to secure every refund in the timeliest manner possible.
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